Legal

Privacy Policy and Terms of Service for Hostly Reply.

Last updated: March 1, 2026

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, request a demo, or contact us for support. This includes your name, email address, company name, portfolio size, and property management system information.

We also collect information automatically when you use our services, including usage data, device information, and log data.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services; process transactions; send you technical notices and support messages; and respond to your comments and questions.

3. Data Security

We take reasonable measures to help protect information about you from loss, theft, misuse, and unauthorized access. Sensitive property access information is never publicly accessible. Guest data is handled with strict access controls.

4. Data Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties. We may share information with service providers who assist us in operating our platform, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us. We will respond to your request within a reasonable timeframe.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us through our demo booking page or at the contact information provided on our website.